Refund Policy

1.1 All sales and installations are final.

1.2 Once a service is purchased, a deposit is paid, or an installation is scheduled or completed, no refunds will be issued under any circumstances, except where required by applicable law.

2.1 This Refund Policy applies to all purchases made through Company, including but not limited to:

2.1.1 Camera packages (2, 4, or 6 camera installations);

2.1.2 Deposits;

2.1.3 Warranty purchases, renewals, or plans;

2.1.4 Accessories, add-ons, or additional services.

3.1 A $100 deposit is required to secure an installation appointment.

3.2 The deposit is strictly non-refundable under all circumstances.

3.3 The deposit will be forfeited in cases including, but not limited to:

3.3.1 Customer cancellation;

3.3.2 Failure to appear at the scheduled appointment;

3.3.3 Failure to provide access to the Service Address;

3.3.4 Failure to provide required Wi-Fi or email access;

3.3.5 Any condition that prevents Company from completing the Installation.

4.1 Once Installation has been completed, all charges are final and non-refundable.

4.2 Customer acknowledges that Installation involves labor, scheduling, and equipment allocation that cannot be reversed once performed.

5.1 Company allocates time, labor, scheduling resources, and equipment upon booking and scheduling of services.

5.2 These costs are incurred immediately and are not recoverable by Company.

5.3 As a result, refunds are not provided for scheduled or completed services.

6.1 Customer is responsible for reviewing all service details, pricing, and scheduling information prior to completing a booking.

6.2 By paying a deposit, scheduling an installation, or receiving services, Customer acknowledges and agrees to this Refund Policy.

7.1 Any exception to this Refund Policy shall be made solely at the discretion of Company.

7.2 Nothing in this policy limits any rights that cannot be waived under applicable law.